{"id":28375,"date":"2026-05-29T02:46:28","date_gmt":"2026-05-29T02:46:28","guid":{"rendered":"https:\/\/bddoll.com\/?post_type=helpie_faq&#038;p=28375"},"modified":"2026-05-29T02:46:28","modified_gmt":"2026-05-29T02:46:28","slug":"who-pays-for-return-shipping","status":"publish","type":"helpie_faq","link":"https:\/\/bddoll.com\/en\/faq\/who-pays-for-return-shipping\/","title":{"rendered":"Who pays for return shipping?"},"content":{"rendered":"<p dir=\"auto\">At BDDoll, the responsibility for return shipping costs depends on the reason for the return:<\/p>\n<h3 dir=\"auto\"><strong>Return Shipping Responsibility<\/strong><\/h3>\n<ul dir=\"auto\">\n<li><strong>Manufacturing Defects (Upon Arrival)<\/strong>: If the doll has a <strong>serious production defect<\/strong> that is confirmed by our team, <strong>we will cover the return shipping cost<\/strong> or arrange a replacement without requiring you to ship the damaged doll back (whichever is more practical).<\/li>\n<li><strong>Change of Mind or Unused Doll Returns<\/strong>: If we approve a return for an <strong>unused<\/strong> doll (which is rare), <strong>you (the customer) are responsible for the return shipping costs<\/strong>.<\/li>\n<li><strong>Customized Orders<\/strong>: <strong>You pay<\/strong> for return shipping in all cases (if a return is exceptionally approved).<\/li>\n<\/ul>\n<h3 dir=\"auto\"><strong>Important Notes<\/strong><\/h3>\n<ul dir=\"auto\">\n<li>Return shipping can be expensive, especially for international orders. This is one of the main reasons we encourage customers to inspect the doll carefully upon arrival and contact us immediately if there is any issue.<\/li>\n<li>We recommend using a tracked and insured shipping method when returning a doll.<\/li>\n<\/ul>\n<p dir=\"auto\">Our priority is to resolve genuine manufacturing issues as smoothly as possible, often by sending a replacement rather than requiring a return. This helps avoid unnecessary shipping costs for our customers.<\/p>\n<p dir=\"auto\">For any return-related questions, please contact us at <strong><a href=\"mailto:contact@bddoll.com\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">contact@bddoll.com<\/a><\/strong> before shipping anything back.<\/p>\n","protected":false},"featured_media":0,"template":"","helpie_faq_category":[1151],"helpie_faq_group":[],"class_list":["post-28375","helpie_faq","type-helpie_faq","status-publish","hentry","helpie_faq_category-return-refund-issues"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.3 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Who pays for return shipping? - All For Best Mini Sex Dolls - BDDOLL<\/title>\n<meta name=\"description\" content=\"Who pays for return shipping at BDDoll? 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